FREQUENTLY ASKED QUESTIONS
No doubt you will have lots of questions regarding your wedding stationery.
If you do not see the answers you are looking for below, please email me at firstname.lastname@example.org
HOW LONG WILL IT TAKE?
Custom Collection - If you choose a design from the Custom Collection then you should expect to receive your stationery within 6 - 8 weeks of placing your order.
Bespoke designs - If you choose the Bespoke Design Service, you should expect to receive your stationery within
10 - 12 weeks of placing your order.
WHEN SHOULD WE SEND OUT OUR STATIONERY?
Save the Date cards - On average Save the Date cards would be send out between 18 - 12 months before the wedding, If you are getting married abroad then you might want to do this a little earlier.
Invitations - This is totally up to you. On average, invitations would be sent out between 6 - 3 months before the wedding. If you choose not to send Save the Date cards then you might decide to send your invitations a little earlier.
HOW MANY DO WE NEED?
Invitations - It’s always better to have too many than too few, also it’s always nice to have a couple for keepsakes. Remember most of your guests will be couples, so as a general rule I divide the total number of guests by 2, then add on an additional 20% for spares and last minute changes to the guest list.
Orders of Service - Although it's nice to have one per person, your guests will be very happy to share. This is definitely an opportunity to keep costs down but do remember to include a couple of extra copies to keep.
Before the Day stationery - There is a minimum order of 25 invitations or Save the Dates cards due to minimum print quantities.
Letterpress print - Due to the production constraints there is a minimum order of 51 for all letterpress items.
Metallic Foil - Due to the production constraints there is a minimum order of 51 for all letterpress items.
On the Day stationery - Only available to customers who also purchase Before the Day stationery, table plans or Orders of Service.
Deposit - Before placing an order you will be sent a detailed cost estimate for the entire project. On approval of this estimate, a 50% non-refundable deposit is required to secure the booking before any design work can begin.
Second payment - If you only require invitations or Save the Date cards, once you have approved the digital PDF proof, the remaining 50% balance will be due before your stationery is sent to print.
If you also require On the Day stationery (normally finalised nearer the date of your wedding), 25% of the remaining cost will be due on approval of the digital PDF proof before your invitations are sent to print.
Balance - The final balance will then be due on approval of the digital PDF proof before your On the Day stationery is sent to print.
DELIVERY (UK & ABROAD)
UK orders - As soon as I’m certain your stationery meets my very high standards, I will package it up beautifully and send it out to you.
As it is such a precious cargo all deliveries are sent by next day courier service.
I will confirm a delivery date and address with you beforehand ensuring there is someone in to welcome them.
Delivery costs - All orders are individual so delivery costs may vary, however delivery costs will be included in your initial cost estimate.
International orders - Are very welcome! To date my designs have made their way to Australia, France and Italy. To place an international order simply contact me and we can go from there.
International delivery costs - Will be calculated and included in your initial cost estimate.